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| Introduction
If you saw the movie “Cast Away,” you’ll no doubt remember the character
portrayed by Tom Hanks. He was the epitome of the company man—a hard-driven
manager at Federal Express obsessed by timetables and a total dedication
to the corporate mission. That is, until a fateful night when his plane
is caught in a storm and goes down in the Pacific Ocean. He miraculously
manages to survive, only to find himself stranded on a remote, uninhabited
island where all of the artificial values and goals that had seemed of
such utmost importance—his “corporate persona,” so to speak—are rendered
meaningless. Suddenly, he is faced with having to rely solely on his own
inner resources. |
| The “discovery” of who we truly
are is something that every one of us whose everyday existence is dominated
by the need to get a paycheck, can achieve... |
| Eventually, after many months of this Robinson Crusoe-type existence,
he attempts a daring escape on a hand-made raft, is rescued, and returns
home.Now, however, he is faced with a new challenge—that of readjusting
to the world he left behind. And this time, he finds that his old identity,
and all the priorities that went along with it, have lost their hold on
him. Profoundly transformed by the experience, he has shed his corporate
skin, and discovered his true sense of self, his true power.
The “discovery” of who we truly are is something that every one of us
whose everyday existence is dominated by the need to get a paycheck, can
achieve—maybe not in such a dramatic fashion, but to a degree sufficient
enough to make our lives more satisfying, less stressful, and more fulfilling.
The secret lies in separating your personal identity from your corporate
one—that is, in being able to emotionally detach yourself from your job
while holding onto whatever immediate security your paycheck provides.
The fundamental principle isn’t all that complicated. When you realize
that you are an individual with goals and objectives that your work has
kept you from, you start looking at the job and the corporate structure
objectively and without emotion. First, you must wake up to fact that control
and fear factors are intrinsic to the very nature of corporations — particularly
the stockholder-owned conglomerates that have come to dominate the contemporary
scene. That is to say, without consciously doing so, the typical corporation
begins to slowly control the people in its employ by unknowingly instilling
a certain amount of fear that they may not get a check next week. This
undercurrent of fear tends to permeate all levels of the organization,
especially in any economic downtime, as reflected in such warnings as,
“There will be layoffs if we don’t make our numbers,” or statements like,
“In business, the only thing that matters is the bottom line.” This is
a subtle and slow process. In fact, most people don’t realize it is going
on. They are too concerned with the need for a regular paycheck and the
fact that there are not that many places where they can get one—not to
mention insurance, retirement and other benefits that weigh in. |
| It is therefore essential to our
well-being — and even to our ability to continue to be productive workers—that
we separate our true selves, and wall off our emotional responses, from
the companies for which we work. |
Some ego-and-greed-based companies, however, control aggressively,
operating without regard for the welfare of their employees. In one sense,
these firms are easier to deal with as there is no doubt about their agenda.
These companies make no apologies for the uncivil treatment of employees
who understand they are expendable.
Others companies make a point of eliminating bureaucracy and repressing
the tendency to control their personnel, and may even gain reputations
as enlightened employers. Such companies have a way of spawning incredible
creativity and innovation in the process of achieving major aims and objectives.
Unfortunately, even in these cases the pendulum often swings toward greater
control in tough economic times. People who work for firms reputed to be
“benevolent” start feeling increased pressure to devote more and more of
their time and effort to the job. Such dedication may work for a while,
but invariably the slow creep of fear and control can gradually overcome
the individual.
This leads to a steady erosion of the very employee attributes that
are so essential to keeping a company successful—enthusiasm, creativity
and innovation. It is therefore essential to our well-being—and even to
our ability to continue to be productive workers—that we separate our true
selves, and wall off our emotional responses, from the companies for which
we work. By that, I mean doing as good a job as you can for your employer
while simultaneously working to strengthen your inner resources and aspects
of your life that aren’t job related. In other words, rebuilding and refocusing
your true identity, so that even if the company you work for (or indeed,
the entire corporate structure) were to simply vanishovernight, your own
sense of self-worth would remain intact, as would your ability to survive
and enjoy life. The Detachment Paradox, in essence, is the precept that
employees who are managed by fear in a corporate structure will tend to
be unproductive and unhealthy, whereas emotional detachment from the job,
along with a sense of personal mission, can restore innovation and productivity
at work and make for healthier and happier employees. The paradox here
is that ultimately, by separating from the company emotionally, you actually
become a more motivated employee. There’s no question that when you are
feeling good you’re far more likely to put forth your best effort in anything
you do. |
| The phenomenon that I found to be
most interesting was that the more I emotionally detached, the clearer
my thought processes became, and the more productive I was. And in the
end more people wanted to work with me. |
| It is not simply out of awareness of how expendable to the corporate
structure even the most dedicated of us are that I make such a recommendation.
It is because the likelihood that your job, whether you’re willing to admit
it or not, has the ability to stealthily exercise control over your life,
and without your realizing it, slowly suck you dry—and will continue to
do so as long as you let it. The good news is you do have a choice. You
have the choice to become a semi-conscious, stressed-out, unproductive
employee or to manage yourself in a way that will enable you to be happier,
healthier and more loving—all while maintaining the “company person” image
and doing a great job to boot. Unbeknownst to us (and unacknowledged in
most corporations), the typical corporate structure uses many methods of
command and control. The impact this can have on employees’ lives is profound.
According to Dr, Paul Rosch, president of the American Institute of
Stress (AIS), an estimated 1 million workers are now absent daily due to
stress, costing American industry $300 billion a year in terms of diminished
productivity. What I’ve observed, however, is that employees themselves
often don’t realize just how stressed out they are, and it may take a spouse
or significant other to recognize the toll that unrelenting job pressure
is taking not only on yourself but on your relationship.
Amazingly, you have the choice to dispense with most of this stress,
and thus to be more productive and creative in your job. Over a quarter
century ago, I went to work for a major Fortune 200 company. I spent ten
years in that environment, becoming intimately familiar with its inner
workings as a member of the management advisory board to the board of directors
and as a company “fast track” participant. But despite having what was
considered a key role in the corporate growth pattern, I felt increasingly
uncomfortable and out of my element. For one thing, being from southern
California and not the Midwest, I never quite adapted to the idea of having
to put on a jacket every time I went to the cafeteria.) This was where
I first started to learn about emotionally “detaching” from my company
job—of psychologically distancing myself from my surroundings and pressures.
At first, I probably did so as a kind of natural defense mechanism, without
quite realizing what it meant—but when it occurred, I soon discovered that
my perceptions of what was going on around me had sharpened considerably.
The phenomenon that I found to be most interesting was that the more I
emotionally detached, the clearer my thought processes became, and the
more productive I was. And in the end more people wanted to work with me
because somehow without altering my environment I had learned how to view
it from a different perspective, without the emotional involvement that
had slowly been turning me into a sleepless wreck with bags under my eyes.
The calm and positive attitude I exuded was becoming contagious.
I began to realize and observe how unhealthy an environment this corporation
was for those involved. Despite all the economic benefits their positions
afforded, some of the company’s highest ranking officers seemed to be in
the worst shape of all, chain-smoking cigarettes, downing endless cups
of coffee, getting little or no exercise, and generally putting themselves
on a fast track toward a heart attack and a host of other medical problems. |
| Might all this add up to a pattern of gradual self-destruction? I wasn’t
sure, but it was something I was determined to avoid at all costs, and
I knew it could be sidestepped with the right perspective. Remember, I
wasn’t yet completely aware of the change that had come over me, but in
a way it was as odd and paradoxical as one of those old episodes of the
Twilight Zone. Here I had managed to break free in an emotional sense from
the invisible bonds of fear and control. I was smiling more and laughing
at issues that would have panicked me a month before. In meetings I was
so objective and “cool” that instead of raising eyebrows, I was making
better decisions and getting more kudos from top management.
The funny thing was, however, that it really no longer mattered that
much to me. Since my original intent had been to devote no more than ten
years of my life to this particular company, I now felt more equipped than
ever to go through with that plan. (Don’t get me wrong—after ten years,
there were many people that I liked working with, so the decision to leave
was not nearly as cut and dried as it appears here.)
On the 10th anniversary of my joining the company, I announced to the
group I was leaving—in fact, leaving St. Louis, where the company was based,
and, at the urging of my wife Lisa, moving back to the West Coast. Everyone
naturally assumed that I had gotten a better job offer—but I hadn’t. Instead,
I had accepted an opportunity to be part of a leveraged buyout that I wasn’t
sure would ever materialize. My goal was to discover who I really was and
what I was capable of achieving on my own. I had come to the conclusion
that something about the corporate pyramid of command and control from
the top down wasn’t a structure that worked for me. And I have since concluded
that it doesn’t really work for millions of other employees, either—although
they might not be as inclined to take a risk as I was, particularly in
uncertain economic times. That, in fact, is precisely why I set about writing
this book—to help those millions of workers cast off the psychological
chains of the corporation without having to leave their jobs or risk losing
a regular paycheck. |
Did you ever wonder where common
business phrases like “you are not paid to think” or “it’s my way or the
highway” came from? |
| Since leaving my former company, I have gone on to build several businesses
based on different types of organizational models that I have made a point
of studying. Throughout my career, I have had the experience of serving
as a consultant to a typical, publicly-owned “command-and-control” company
while simultaneously creating from scratch bold new enterprises involving
innovative ideas, fast-paced execution and a “change-the-world” outlook.
The contrast is truly amazing — the difference between a strictly “for-profit”
operation whose actions are based on a risk-averse philosophy or the effect
something will have on quarterly earnings versus a dynamic one where values
such as trust reign supreme.
Most of my career has been spent in the “risk-averse” manage-byfear
corporate environment. What I have learned, after having expended an inordinate
amount of time in fighting this particular fear-driven windmill, is the
futility of trying to produce significant change in a corporate culture.
Business may undergo radical transformation in technology—as, for example,
where we are today in terms of instant worldwide communications as opposed
to twenty years ago when even fax machines were few and far between. But
the basic structure of the corporation, which originally evolved centuries
ago in Medieval Europe, has continued to remain static—with power emanating
from a supreme head and a 3,000-year-old hierarchical system designed to
operate without emotion, to compel and manipulate, to discourage individuality,
initiative and innovation, and to discard people like so many disposable
pieces of quipment when their services are no longer desired. Those
may sound like harsh words coming from as positively oriented a person
as myself, but I want to get your attention. This is the structure we have
inherited, and you need to be aware of what’s embedded in the corporate
DNA. Did you ever wonder where common business phrases like “you are not
paid to think” or “it’s my way or the highway” came from? During tough
economic times even notable corporate exceptions are eventually apt to
be whipped nto conformity, giving in to irresistible forces such
as consolidation and shareholder demand for immediate gain that are almost
certain to compromise the best of intentions. The irony is that enthusiastic
and innovative employees are exactly what’s needed at such times to find
ways of turning things around. But a corporation, with all its boxes and
individual fiefdoms, has trouble recognizing that fact. |
The only way you get optimism and
innovation is by letting people be themselves in the workplace without
undue pressure or stress. That’s good leadership.
|
Where we can bring about change however, is in ourselves, and the ways
in which we respond to the people and the corporate strategies that are
unconsciously starting to control and coerce us through fear. The thing
you must keep uppermost in mind is that once you stop responding emotionally
to such tactics, the corporation has lost its control over you. .By emotionally
detaching, you regain personal power. Perhaps that’s how we can influence
the course of corporate events, and start to be treated like human beings
instead of replaceable parts of some huge, impersonal machine—by enough
of us just saying “no, it doesn’t really matter to me” (if only under our
breath) to company domination of our lives. My hope is that once you’ve
detached emotionally, you will start to smile and laugh more, become healthier,
and create a positive ripple effect throughout the office environment that
will ultimately increase overall corporate innovation and productivity.
Admittedly, it has taken me a while to come around to this way of thinking.
I am very pro-business and love to study successful business models—especially
the ones that involve innovation and creativity. In a backhanded way that
is what brought me to the control-and-fear issue. People who are being
controlled are generally neither creative nor innovative, but are more
apt to be fatigued and concerned simply about getting through the day.
So I believe that once you start the process of detachment, you will not
only be happier and more productive, but— and here’s the paradox—you are
likelier to earn more money from the very company whose psychological control
you’ve managed to escape. For a company to grow requires optimism, innovation,
and leadership. The only way you get optimism and innovation is by letting
people be themselves in the workplace without undue pressure or stress.
That’s good leadership.
For a number of years, my advice to people who seemed stressed out by their
jobs was to free themselves from company oppression by starting their own
business. I have since come around to realizing, however, that many individuals
are simply not equipped for such a challenge, or may be too bogged down
by economic demands to take a radical step of this nature. My conclusion
is that what folks in these situations really need to do is to change their
orientation toward their working environment instead—switch to a new ‘headset’
that’s better able to filter out the static and interference that tends
to fill the air in corporate surroundings. |
| Not only is this the type of plan
you can begin implementing right now—it is also one you can utilize to
whatever degree best suits you. |
That, you might think, is easy for me to say—but this book is intended
to make it easy for you to do. It’s designed to help you to first become
aware of, and then mentally (as well as physically) escape from the psychological
traps that corporations instinctively set or jobholders to keep them
“in their place”—that is, as few are willing to admit, in a state of passivity,
dependency and subliminal fear. Once you’ve been able to recognize it and
emotionally detach from it, I believe you can continue to function within
the corporate climate, but in a bolder, more effective, and more meaningful
manner. In essence, my approach is one intended to allow you to keep your
job while keeping your employer at a distance. By that, I mean no longer
able to drain your creative juices, invade your spiritual space, and intrude
on your sense of well-being—or, indeed, your sense of self. (Have I got
your attention?) My approach will also help you retrieve the personal power
that most corporate employees unconsciously relinquish in an attempt to
ensure their economic stability by, in effect, sleepwalking through life.
When you wake up and retrieve this power, you have the opportunity to change
your life. This is something you can do without standing up and telling
the world, because most of us are not that bold or outwardly rebellious.
You just have to choose to detach emotionally from a callous and calculating
culture, and save your emotional attachments for the things that are personally
meaningful to you, like your family and your personal mission.
Not only is this the type of plan you can begin implementing right now—it
is also one you can utilize to whatever degree best suits you. You need
not follow it religiously in order for its benefits to kick in, allowing
you to live a happier and healthier life while still inside the corporate
structure. And I do mean healthier, in the rehabilitative sense—whether
that includes a renewed commitment to improving your physical fitness,
reducing the stress-related symptoms and actual maladies that are produced
by corporate pressure and intimidation techniques, or a combination of
both. What I have also found in working with people is that, in most instances
not all of the seven exercises resonate with them, but at least one or
two are invariably right on target. The other thing I should mention is
that even though some of my recommendations are based on conventional wisdom
(e.g., formulating a personal mission and vision), they are presented here
in a context all of their own—one that continually emphasizes and reinforces
your ability to emotionally detach yourself from a fear-based control environment.
(Recently, a V.P. for a major public corporation told me, “I knew I needed
a personal mission and to take more time for myself. I just didn’t realize
how the company I worked for was inadvertently keeping me from doing it.
Now I am doing it today.”) |
Some corporate methodology, such as clarification of a company’s mission
and vision, can be useful to emulate. Studying this practice can help you
formulate a personal mission statement. It can also help to sharpen your
vision of the greatest person that you ever thought you could be. This
personal mission and vision will then offer you a filter by which to prioritize
your activities or to-do list on a daily basis, resulting in more free
time and less stress. Essentially, these tried and true corporate techniques
can be harnessed for the purpose of empowering yourself, which in turn
can shield you from fear and control while you go on collecting your paycheck.
In other words, they can be instrumental in allowing you to hold on to
your job title while also holding on to your personal identity, and not
confusing one with the other. Knowing who you really are gives you the
ability to stay loose, casual, flexible and spontaneous—in essence, to
be yourself, no matter the environment in which you must perform.
Outwardly, the people that comprise the “company” you work for may insist
on a formal, rigid code of dress and decorum, and try to keep from making
any changes in routine or work flow—even in things as mundane as what time
you take lunch, let alone any new creative thought. Strictures of this
sort are most apt to be reflected in the “company philosophy”—which, as
Marvin Bower observed in an article in The McKinsey Quarterly, most commonly
“seems to stand for the basic beliefs that people in the business are expected
to hold and be guided by—informal, unwritten guidelines on how people should
perform and conduct themselves. Once such a philosophy crystallizes, it
becomes a powerful force indeed. When one person tells another ‘That’s
not the way we do things,’ the advice had better be heeded.”
But no matter what the “company philosophy” calls for, it can’t keep you
from thinking along lines that defy conventional company wisdom (even if
you’re just imagining yourself coming to the office in shorts, accompanied
by your dog). In the exercises that follow, you’ll discover a number of
different approaches to doing just that—becoming more expansive, open-minded,
receptive to the possibilities of am more meaningful existence and able
to follow your own higher calling, wherever it may lead. |
| These chapters explain how the detachment
principle works to make you both a more innovative and productive employee
and a healthier and happier human being. |
The first exercise is one designed to give you a sense of direction
outside of your job—that is, to help you formulate your personal mission,
along with the vision of the person you’ve always wanted to be. It will
provide you with a filter for all your activities, allowing you to prioritize
the things that are important to what you’ve determined to be your mission
(or the corporate mission, if the activities are job related).
In the second exercise, you’ll discover the importance of separating the
time that belongs to your employer from the time that belongs to you and
your family—and of using that time to promote your mission, realize your
vision, cultivate your talents and get yourself in better physical shape.
The recommendations it offers are intended to help you reclaim your life
from corporate control, find opportunities to recharge your mental and
physical batteries, and cultivate your special skills.
The third and fourth exercises are devoted to ways of psychologically and
emotionally detaching yourself from your job and any other controlling
situations. These chapters explain how the detachment principle works to
make you both a more innovative and productive employee and a healthier
and happier human being.
Exercise 5 emphasizes the strategic importance of networking and of maintaining
a web of contacts—a “collection of connections”—that can help you expand
your personal horizons, fulfill your mission, and alleviate your fear of
being fired by opening doors to other opportunities.
In the sixth exercise, you’ll learn how valuable laughter and a lighthearted
attitude are to your physical and emotional health—and how humor can help
people in an organization shake off the shackles of fear-based control.
The last exercise is designed to help you share the benefits of your knowledge
and experience with coworkers. It will show you the ways in which mentoring
can benefit both you and the person you’ve chosen to mentor, and why it’s
crucial to have reinforcement—especially from a spouse or partner—in the
process of liberating yourself from corporate dominance. |
I’ve been lucky in this respect to be blessed with a wife who’s philosophically
on my wave length, and thus has been able to contribute to this book by
adding her own point of view on each subject. I have also had the advantage
of being able to see how well these exercises actually work by talking
to many people who have benefited from them (some of whose stories I’ve
incorporated in this book, albeit without revealing their real identities).
Don’t get frustrated if you don’t see immediate results. Rediscovering
yourself and your inner talents and resources and recognizing that you
may be working in a controlling, repressing environment is a process that
can take months or even years. But, fortunately, you don’t have to be stranded
alone on an island during that time in order to master the art. It’s something
you can achieve while you’re sitting in business meetings, and engaging
in the activities for which you routinely get paid. And the best part is,
your corporate bosses will never even realize that you’ve somehow slipped
out of their control because you’ll be smiling, laughing and performing
at your best, only without the stress.
Peers may be startled by the change in your demeanor, and wonder what’s
up. You’ll find that more and more people will gravitate to you, be recommending
you for new projects and inviting you to new meetings. In fact, once you’ve
become thoroughly psychologically and emotionally detached, you may even
be surprised to find that you get that promotion. |
|